Yay Casino Review

Yay Casino is a new slots-focused sweepstakes casino that opened in October 2024 under the direction of Social Gaming, LLC. They host 834 top-notch slots and 12 progressive jackpots for players in 47 U.S. states and Washington, D.C.

I’m giving you the inside scoop about their games, bonuses, payments, customer support, and more in this unfiltered Yay Casino review.

Yay Casino Snapshot

Yay Casino Promotions and Bonuses

Yay Casino makes it easy to claim free GC and SC through lots of bonuses, for both new and returning players.

They gave me 100,000 GC and 10 free SC after I signed up, verified my email, and opted into SMS/email promotions. I also claimed a reward of 10,000 GC and 1 free SC each day instantly after logging into my account.

They are also very active on social media, with giveaways on Facebook and Instagram almost every single day.  While I’d like to see the casino introduce a VIP program of some kind, I like how juiced their initial no-deposit offer feels.

Check out all the bonuses I found at Yay Casino:

How I Claimed Yay Casino’s No-Deposit Bonus

You’ll earn 100,000 GC and 10 free SC after signing up, verifying your email, and opting into email and SMS promotions at Yay Casino. Here’s how you can get this no-deposit bonus:

1. I entered my personal information, agreed to Yay Casino’s terms, and clicked “Sign Up.”
2. I checked my inbox, opened Yay Casino’s verification message, and clicked the link to confirm my email address. I was redirected to their website, where I found 50,000 GC and 5 free SC waiting in my balance.
3. I was prompted to accept email promotions by clicking “Yes” in exchange for 20,000 GC and 2 free SC. I was also prompted to accept SMS communications by clicking “Yes” to get 20,000 GC and 2 free SC.
4. I was prompted to claim Yay Casino’s first daily login bonus, giving me a final 10,000 GC and 1 free SC. I was able to play games for free right away after completing these steps.

Yay Casino Bonus Code

There’s no Yay Casino bonus code required to participate in any of their latest promotions.

How Does the Sign-Up Bonus Compare to Other Sweeps Casinos?

The sign-up bonus at Yay Casino is exceedingly generous compared to competing sites. They’re the only social casino I’ve seen that offers 10 free SC for new users.

Fortune Coins is the only one in the same ballpark, where you can get a similarly generous no-deposit bonus of 930,000 GC and 900 FC. 900 FC has the same value as 9 SC at Yay Casino, so you’re actually receiving more SC at Yay Casino.

Still, most sweepstakes casinos only give players between 1 – 3 free SC as a no-deposit bonus. Chumba starts players off with 2 million GC and 2 free SC. Hello Millions delivers 15,000 GC and 2.5 free SC to your account.

Yay Casino’s no purchase bonus is one the best things about the casino. It gave me an excellent platform to jump into the action and sustain my gaming for a good amount of time without feeling like I needed to spend extra money on coins.

» For more information, have a look at our list of best sweepstakes casino no-deposit bonuses.

Other Yay Casino Promotions in April 2025

Here’s a rundown of the latest promotions, bonuses, and events at Yay Casino.

Daily Bonus

Yay Casino’s daily login reward provides 10,000 GC and 1 free SC every 24 hours. After signing into my account, I clicked “Go to Coin Store” underneath their pop-up. I then clicked “Collect” in the Coin Store to claim my rewards each day.

While it would be nice to see them offer larger rewards over time for consistent logins – the way Chumba Casino does for instance – their current bonus is substantial.

There’s no penalty if you skip a day, forget to sign in, or simply wish to take a break. Whenever you decide to come back, you’ll receive 10,000 GC and 1 free SC.

In my opinion, for an average player, it’s enough to comfortably keep your GC play going for another 24 hours and the 1 SC is above average for the industry. For example, Mega Bonanza’s daily reward which gave me just 1,500 GC and 0.2 free SC every 24 hours.

First Purchase Bonus

Yay Casino is hosting two first purchase discounts for new sign-ups. You can make the most of your initial purchase when you buy 100,000 GC and get 10 free SC for $2.99. Alternatively, you can buy 200,000 GC and claim 20 free SC for just $9.99.

I like that there are two options, and I like that the lower offer starts at just $2.99. Lower stakes players who spend less money can be priced out of offers like this, so this feels very player-friendly from Yay Casino. It’s actually the better offer too: a 233% boost on the normal price, compared with a 100% boost you get if you spend $9.99.

You can only choose one of the discounts with your first purchase. The offer appeared automatically for me in the Coin Store, beside the regular GC bundles.

Refer-A-Friend Bonus

Yay Casino’s refer-a-friend bonus gives you 10,000 GC for each of the first ten people that sign up through your invitation link. They’re not required to make a purchase before you earn 10,000 GC. I appreciated being able to receive a maximum of 100,000 GC in absolutely free referrals.

There’s a second component to Yay Casino’s referral bonus, but it requires your friend to spend money. After signing up with your link, your friend will get 15% more coins on their initial eligible purchase. Eligible GC packages are labeled with a red banner in Yay Casino’s “Coin Store.”

In addition to your friend getting 15% more coins than usual, you receive 50% of the GC and SC they just purchased. This value is capped at them spending $30 per bonus, but you can get up to ten “Purchase Match” bonuses every week.

I clicked “Refer-A-Friend” from the sidebar, copied my link, and sent it to one of my co-workers. I received 10,000 GC immediately after they signed up.

They bought 304,000 GC + 30.4 free SC for $29.99, but they received 349,600 GC + 34.96 free SC because of Yay Casino’s 15% bonus. I received 50% of the package’s base value, leaving me with 152,000 GC and 15.2 free SC in referral bonuses from their purchase.

Social Media Giveaways

Yay Casino hosts frequent giveaways on Facebook and Instagram throughout the week. They routinely choose between five and twenty players to split a prize pool of both GC and SC. If you want to be part of the action, all you have to do is tag a friend in the comment section and share their latest post.

They are one of the more active casinos I’ve seen on social media. Also, at the time of my review they had just 4,000 followers on Facebook and most of them don’t engage in the giveaways, meaning your chances of being one a winner aren’t actually that bad. Once they were handing out 100,000 GC and 5 SC each to five players out of just 23 commenters!

It also pays to follow Yay Casino because they keep you up to date on upcoming tournaments and events.

Contests and Leaderboards

Yay Casino hosts frequent contests, where players complete challenges for the chance to win different types of prizes. They updated regularly throughout my week of testing Yay Casino, and you can see the latest ones by opening the “Promo” page.

Midway through the week, I participated in the GC Spin Challenge on Winter Champions. The rules were simple – I received one raffle ticket for every 20 spins I placed with Gold Coins. At the end of the allotted time, five winners received 100,000 GC and 5 free SC a piece. I like that you can win SC from tickets you earned playing with GC only.

During the week I spent at Yay Casino, most of the bonuses were structured similarly. At the end of my week-long review, their 3-day Booming Tournament began, which promised 100 million GC and 1,000 SC in prizes.

Although I didn’t make it onto the podium myself, Yay Casinos’ contests definitely added something to my experience on the site. I like how regularly they update, too

Mail-in Offers

Yay Casino accepts mail-in SC requests from their players. Section 3.2.4 of their Sweeps Rules affirms that players will receive 5 free SC for each accepted envelope. In order to qualify, letters must contain your full name, email address, return address, User ID and their quoted statement.

They don’t require players to submit a new Postal Request Code with each mail-in request like Chumba, McLuck, and countless other platforms. This is an advantage for players, since there’s less work required to generate a new code every time you want to send an envelope and less chance of a mis-print.

My Experience Opening an Account at Yay Casino

It took me just five minutes to create a new account at Yay Casino, complete various tasks, and claim 100,000 GC with 10 free SC. Here’s how I got started:

• Visit Yay Casino’s website: Visit Yay Casino’s website and click the red “Sign Up” tab.
• Enter your personal details: Enter your first name, last name, and email address before creating a new password.
• Agree to their terms: Read Yay Casino’s Terms & Conditions and Privacy Policy using the highlighted links on the sign-up page. Tick both boxes to agree with their terms and certify that you’re at least 18 years old. Once finished, click “Sign Up” again to continue.
• Verify your email address: Open your inbox and check for Yay Casino’s latest email. Open their message, copy the six-digit code, and enter it on their website. You’ll get a notification that your email address has been verified, Next, tap “Continue” to proceed.
• Verify your mobile phone: Enter your mobile phone number on the following screen. Click “Continue” and check your SMS texts for a new six-digit code. Enter the code on their website and click “Continue” once again. Finally, click “Start Playing” to continue.

I received a grand total of 100,000 GC and 10 free SC in bonuses after completing these steps, including my first daily login bonus.

What I Liked and Disliked About Yay Casino

Yay Casino’s daily tournaments, generous no-deposit bonus, jam-packed slots selection, and social media giveaways were highlights during the week I spent testing their casino. However, their customer support options could be improved and they don’t host many games outside slots.

My Thoughts on the Game Selection at Yay Casino

Yay Casino features 834 popular slots and 12 jackpot machines from 15 software companies. They combine well-known classics from Pragmatic Play, Booming Games, and Evoplay with new and exciting releases from the likes of Gamzix, Four Leaf Gaming, and Print Studios.

While Yay Casino undoubtedly appeals to hardcore slot enthusiasts, they don’t host virtual table games or live dealer options. Specialties are missing from their selection as well, meaning that I didn’t have much to do in between spins. Still, they feature a truly massive selection of top slots.

Slots

Yay Casino ticks pretty much all the boxes for slots fans. The total number of 834 games isn’t quite at the very top end of the industry (check out Hello Millions’ 1,050 games, or High 5 Casino with around 1,500 games for that), but it is certainly above average. I never felt close to running out of new and exciting games to try during the week I spend on the site.

The quality on offer is excellent too, with huge variety in terms of themes, features and design. You can play everything from classic three-reel casino slots to modern 3D games, Megaways, Hold and Wins, and plenty more.

I particularly enjoyed checking out games from some of the lesser known software providers at Yay Casino.

Onlyplay, Four Leaf Gaming, Silverback Gaming, and Max Win Gaming bring 36 new releases to the table. I began my journey on Forest Treasures, a medium-volatility slot from Onlyplay. As I took in the sights and sounds of the enchanted forest, I competed for a  top payout of 1,000x.

The organization of the menu makes it easy to explore the collection, too. I was able to browse classic three-reel machines, jackpot titles, Hold and Win games, Megaways, and Featured titles via the header at the top of their gaming lobby.

I decided to play Buffalo: Hold and Win Extreme from Booming Games. This high-volatility slot steals a page from one of Las Vegas’ most popular machines, offering as many as four Respin grids per bonus round. Interestingly, I was able to check the value of each symbol by clicking it mid-round, which is a nice touch.

Last but not least, Yay Casino features twelve progressive jackpots from Edge Labs. You could win their Mini, Super, Grand, or Fortune prize on any spin. At the time of my review, the largest official jackpots at Yay Casino reached 1,068,633 GC and 2,216.98 SC.

Yay Casino Megaways actually compete with the progressives in terms of payouts, with multipliers reaching up to 10,000x your GC/SC bet size. Each spin delivers up to 117,649 paylines. Though I don’t have any big wins to report, I had a blast exploring the frozen Arctic tundra while playing Mammoth Gold Megaways.

Table Games

Yay Casino doesn’t have any tables on deck, but Chumba Casino goes the extra mile for players in search of the classics. They host blackjack, solitaire, craps, and Jacks or Better video poker.

Live Dealer Games

There are no live dealer games at Yay Casino. Instead, I’d recommend McLuck for users that want to play games in real-time. McLuck has 16 live options ranging from Gravity Blackjack, Live Roulette, and Grand Bonus Baccarat to game shows like Spin-A-Win and Buffalo Blitz Live.

Yay Casino Payment and Redemption Experience

You’re not required to make purchases before playing games at Yay Casino. They’ll give you a starting bonus of 100,000 GC + 10 free SC after you sign up, verify your email address and opt into SMS/email promotions. I also claimed a login bonus of 10,000 GC and 1 free SC every day.

It’s possible to purchase Gold Coins using real money if you’re running low.

While I appreciate their players-friendly purchase and redemption minimums, I’d like to see more payment methods supported and an option for gift card prizes.

Payments

Yay Casino accepts Visa and Mastercard payments through PaySafe exclusively. I checked on their mobile website, but I didn’t notice options for Apple Pay or Google Pay, which would be a welcome addition. I saw two “Special Offers” listed front-and-center, but you can only claim one of them with your initial GC purchase:

• $2.99 – 100,000 GC + 10 free SC
• $9.99 – 200,000 GC + 20 free SC

Their cheapest non-discounted GC package gives you 50,500 GC and 5.05 free SC for $4.99, while big spenders can buy a maximum of 3,080,000 GC and get 308 free SC for $299.99.

Check out all the options:

• $4.99 – 50,500 GC + 5.05 free SC
• $9.99 – 101,000 GC + 10.1 free SC
• $14.99 – 151,500 GC
• $19.99 – 202,500 GC + 20.25 free SC
• $29.99 – 304,000 GC + 30.4 free SC
• $49.99 – 507,500 GC + 50.75 free SC
• $99.99 – 1,020,000 GC + 102 free SC
• $199.99 – 2,050,000 GC + 205 free SC
• $299.99 – 3,080,000 GC + 308 free SC

I opted for Yay Casino’s $2.99 bundle on my first purchase. They’ve made it simple to buy coins through PaySafe. If you’re familiar with sites like Amazon or eBay, you’ll have no trouble on this front.

Here’s how I bought coins at Yay Casino:

1. Click “Coin Store” at the top-right corner of the page.
2. Choose your preferred GC bundle on the next screen.
3. Enter your name, billing address, state, and zip code.
4. Select “Credit/Debit Cards” and click “Continue.”
5. Enter your card number, expiry, and CVV code.
6. Click “Pay” to complete your first GC purchase.

While I appreciate the size of their discount and the ease with which I was able to pay for my coins, I wish they’d add more payment options to their current banking menu. At the very least, it would be nice to pay with Amex or Discover.

Redemptions

Yay Casino processes cash prizes exclusively. You must win at least 50 SC before requesting a cash prize via bank transfer, and there’s no option to request gift cards.

While I appreciate the 50 SC minimum, which is lower than average for cash transfers, it would be nice to see them add the option of gift card prizes at even lower rates. You can get a gift card from just 10 SC at McLuck, for instance.

Any free SC you receive from Yay Casino bonuses carries 1x playthrough requirements, meaning spend it on gameplay once before it can be redeemed. Each SC you win during gameplay is redeemable for $1.00 in cash prizes.

Once I’d won enough SC, I tested out the redemption process with a 64 SC redemption request/ I opened the left sidebar, clicked “Redeem” and typed the number of SC I wanted to redeem.

The $64 hit my account 48 hours after submitting my initial request, which is a bit slow in my experience.

I requested another prize on my last day of testing, and I received a payment more quickly this time. From start to finish, I waited just 24 hours before getting my second $50 prize redemption.

You can expect to wait between 1 – 5 working days before cash redemptions arrive in your bank, according to Yay casino.

Here’s how to request your first prize redemption at Yay Casino:

1. Click “Redeem” from the left sidebar.
2. Enter the number of SC you want to redeem (at least 50 SC).
3. Enter your routing/account details, then confirm your personal info.
4. Wait for delivery to your checking or savings account in 1 – 5 days.

Prior to receiving your first prize redemption, you’ll need to complete Yay Casino’s verification process. I was prompted to upload a picture of my government ID, take a selfie, send my utility bill for proof of address, and send a recent copy of my bank statement for redemption purposes.

They confirmed my details 24 hours later, at which point I was able to redeem prizes. This time frame is on-par with most sweeps casinos, including Chumba’s manual KYC review. However, I’ve played on some sites that use third party software to automate the process, like Moonspin Casino, which is much quicker.

You can redeem a maximum of 10,000 SC in daily prizes, but if you’re in New York or Florida, this limit drops to 5,000 SC.

Yay Casino Payment Methods Comparison

Here’s how Yay Casino’s banking options compare to those offered by four popular competitors:

Overall User Experience – Is Yay Casino Fun to Play At?

Yay Casino delivers an entertaining, immersive, and beginner-friendly gaming experience on desktop and mobile devices. While they don’t have a downloadable app for iOS or Android, I enjoyed a full spread of 834 slots via Google Chrome on my iPhone 16.

I experienced comprehensive search features, smooth gaming software, and common-sense menu organization no matter which device I used. I had a fantastic time browsing the site.

Desktop

I appreciate a lot of the design choices at Yay Casino: the color scheme, collapsible sidebars to save space, and minimal advertisements.

Their darker background allows promotions and games to really stand out from the page, in my opinion. I was able to switch between GC/SC gameplay with one tap at the top-center of my screen, and their “Coin Store” is easily accessible from the top-right corner of the page. I appreciated having all my Recently Played games front-and-center, as this made it easier to re-visit games I’d already tried.

Hovering your cursor over any game icon and clicking the star that appears will bring it to your Favorites folder, which is another nice addition.

Opening the search bar allowed me to hunt for specific titles, and I was able to view the games from each software provider thanks to a handy list of companies that appears below the search. Filtering by software provider is not so common at sweeps casino in my experience, so I appreciated this.

Yay Casino does a good job dividing up their large menu of games into easily digestible categories. While it’s easy to hone in on specific games using the search bar, I found it equally easy to browse through the menu, getting a feel for what is on offer.

Yay casino uses the following categories to organize their menu on the home screen:

• Recently Played
• Booming Tournament
• Special Offer
• Hot
• Classic
• Jackpots
• New
• Slots
• Featured
• Hold and Win
• Megaways

The only item they’re missing is a way to sort by theme. It would be nice to have special sections dedicated to, for instance, Asian slots or Egyptian slots, since Yay Casino is well stocked in both.

While they feature separate sections for Hold & Win slots, Megaways, and Jackpots, there’s no header detailing their Asian or mythology games.

Another suggested improvement is to include some basic information about each game, without having to actually open it and start playing.

For example, Hello Millions shows the minimum/maximum play limits for GC and SC as soon as you tap the icon. They also make it possible to sort by volatility. Given that Yay Casino only has slots, adding these features would make it easier for beginners to find games that suit their budget and playing style.

Mobile

I checked the App Store and Google Play for a Yay Casino app, but I came up dry on both platforms. Instead, I used my iPhone running Google Chrome to take a closer look at their mobile interface.

The mobile experience is a neatly scaled down version of what you get on desktop. While most things seem identical, the sidebar is supplanted by a bottom menu.

This allowed me to launch the Coin Store, access Yay Casino’s newest bonuses, open the main menu, and get back to the Lobby from anywhere on their website. Everything loaded instantly for me, and I liked that I could play slots in either portrait or landscape mode.

I appreciate how they’ve kept things consistent for beginners. I had no trouble adjusting to Yay Casino’s mobile UI, and I was able to perform important site functions without leaving the Lobby. A Yay casino app would be a welcome addition, but the browser version of the site does the job for now.

Is the Customer Support Any Good?

I think that customer support can be improved at Yay Casino. They don’t offer 24/7 live chat or phone assistance. While I tried getting in touch via Facebook, Instagram and X, I didn’t get any replies after sending DMs on socials. In short, there’s no way to speak to someone in real-time.

I was able to get in touch with real agents via direct email and their on-site ticket form. I emailed [email protected] because I had a question about their daily login rewards. Someone got back to me 12 hours later, which is not much use if I required instant assistance.

A also tested the “Submit A Ticket” option, which you can find in the Help Center. The response time was pretty much the same, so I’m guessing both options go to the same inbox.

On the bright side, the Help Section and, in particular, the Knowledge Base are very detailed and provide a lot of useful information, especially for beginners. They have separate sections for redemptions, verifications, troubleshooting, and responsible gaming – covering a lot of bases.

Overall, while I appreciate the Help Section, there is just no substitute for live chat support, in my opinion.

Customer support is available at Yay Casino through the following methods:

• Help Center (click “Contact Us”)
• Support ticket (click “Submit A Ticket”)
• Direct email ([email protected])

Is Yay Casino Trustworthy?

Yay Casino is a trustworthy sweepstakes casino owned by Social Gaming, LLC. They’re legally available in all but three U.S. states, and all but two Canadian provinces. As a social casino it doesn’t need an official gambling license to operate.

Instead, they adhere strictly to sweepstakes regulations surrounding fair play, personal security and financial safety. They work with 15 reputable software providers to host their library and conduct RNG testing to ensure that the outcome of every spin is entirely random.

Yay Casino accepts legitimate payment methods, including Visa and Mastercard, for GC purchases. They also provide responsible gaming resources to encourage safe and responsible gaming.

Who Owns Yay Casino?

Yay Casino is owned by Social Gaming, LLC. A quick Google search shows that Social Gaming, LLC has direct ties to Blazesoft Ltd – which has a longstanding reputation in the sweepstakes industry. Their registered address is 2711 Centerville Road, Ste. 400, Wilmington, DE 19808 – 1645. I’m pleased that Social Gaming, LLC is local to the United States.

Although I couldn’t find much information about the people behind Social Gaming, LLC, their reputation is solid, if sparse. Social Gaming, LLC operates four equally successful sweepstakes casinos under Blazesoft’s “Priority Play” moniker.

If you check their site footer, you’ll notice that Yay Casino has direct ties to Zula Casino, Fortune Coins, and Sportzino.

What Do the Reviews Say?

Yay Casino has claimed and verified their exceptional TrustPilot profile, where they feature a 4.6 out of 5 star TrustScore based on 608 testimonials. 82% of players left five out of five stars. Just 6% of players left one star, and Yay Casino has responded to 100% of less-than-stellar reviews.

The vast majority of players report positive experiences with Yay Casino’s discounted Gold Coin packages, unique games, quick-responding support agents, and generous daily login rewards.

Less-than-satisfied players report issues with their verification and complain about delayed prize redemptions, but I didn’t experience either of these problems. It’s reassuring to see such overwhelmingly positive feedback from real players.

Are There Any Responsible Gaming Resources?

Yay Casino’s responsible gaming resources have room for improvement, but they get the basics right.

I didn’t see an option to set GC purchase or SC play amount limits, and they claim to be working on this exact issue in Section 6 of their Responsible Social Gameplay policy. This is a pretty standard feature at other casinos, and I’d like to see them get a move on.

Still, I appreciate how they link to Gaming Addicts Anonymous for struggling users. They also encourage players on shared devices to download parental control software. I noticed links to Cybersitter, Cyberpatrol and NetNanny at the end of their Responsible Social Gaming policy.

I was able to implement Activity Reminders, view my purchase history, and check my win/loss history using the sidebar. You can request a Time-Out Period or self-exclusion by submitting a support ticket on their site.

Choose “Responsible Social Gameplay” from the drop-down menu via their ticket form. Select “Taking A Break” or “Self Exclusion.” Then, choose the number of days you’d like to be logged out. I saw options to take a break from gaming for two days, seven days, 14 days, or 30 days.

Self-exclusions last for at least six months, but they can be extended to any duration you want.

What’s the Difference Between Yay Casino and a Real Money Casino?

Yay Casino is a sweepstakes casino. You can play their games for free using Gold Coins and Sweeps Coins;

GC can be purchased with real money, but it’s not redeemable for cash prizes. While it’s not possible to buy SC outright, it’s given to you as a gift with most GC purchases at Yay Casino. You can redeem any SC you win through games for cash prizes, starting at 50 SC.

It’s not possible to deposit or withdraw money to your Yay Casino account, and you can’t use real money to play games. The prizes you receive through SC are legally considered to be sweepstakes prizes, not a form of gambling.

Since they don’t accept cash for wagering purposes, Yay Casino doesn’t have or require a gambling license. This model allows Yay Casino to operate across 47 U.S. states and Washington, D.C, including many states without legal online gambling. It’s also available in 8 Canadian provinces, excluding only New Brunswick and Ontario.

How Does Yay Casino Compare to the Competition?

How We Rate Sweepstakes Casinos

Our experts rely on first-hand research to evaluate sweepstakes casinos from the ground up. We register, play games and test features personally to experience every platform from a player’s standpoint. After that, our team collates the information using our standardized rating system that makes it easy for you to evaluate the casino.

For every review, we dedicate at least two hours of research towards the following five areas, over the course of one week:

• Bonuses & Promotions: Starting with a platform’s no-deposit bonus, we opt into every promotion we can find at a casino. We play games to participate in tournaments, check their social media profiles for giveaway announcements, and become VIP players when possible. We show you how to get each bonus and base our ratings on their generosity.
• Games: We play a wide range of slots and table games from multiple software providers at every casino we review. Our team loves to see platforms that boast live dealer games, real-time poker tournaments, exclusive titles, unique specialties, and other titles that you don’t find every day. We appreciate casinos that feature at least a few hundred slots.
• Payment Options: We go through the purchase, verification, and redemption process to document the steps required for each procedure. We prioritize casinos that take multiple payment methods including e-wallets, offer low purchase minimums, and guarantee quick redemptions via gift cards.
• User Experience: Our team evaluates how a site feels to use on desktop and mobile. First, we look for a downloadable app on Google Play or the iOS App Store. If we can’t find an app, our ratings focus on the usability of their mobile website. Our team likes to see quick loading speeds, simple registration instructions, and common-sense menus.
• Customer Support: We get in touch with real support agents using any contact option that’s available. We send emails, submit support tickets, and call over the phone before documenting reply speeds across the board. Although we prioritize casinos that offer free live chat support, our ratings are based on average reply speed and helpfulness.

Why Trust SweepsChaser?

SweepsChaser guarantees first-hand accuracy derived from personal experience. We sign up and start from scratch, providing accurate information and honest opinions for every site we review.

Our team brings decades of experience to the table, making it possible for us to spot red flags a mile off. We meticulously comb through each casino’s Terms & Conditions, read the fine print, and search for common issues that might not be evident to beginners and casual players.

Although we’re happy to praise platforms that we like, we don’t sugarcoat the truth. We’re equally happy to make direct criticisms and call attention to problems without mincing words. At the end of the day, we never endorse casinos that we wouldn’t use ourselves.