High 5 Casino Review

High 5 Casino is one of the oldest sweepstakes casinos in the US, with more than a million Facebook followers since launching back in 2012. My High 5 review covers my week of playing games, claiming promos, purchasing coins, redeeming prizes, and much more.

High 5 Casino Promotions and Bonuses

High 5 Casino has a good selection of bonuses, starting with a solid welcome package and including some interesting features I haven’t seen at other sites. I enjoyed receiving free coins every four hours on top of earning daily login rewards, and their “Boost on Demand” store lets players decide how to use their bonuses.

There was a lack of site-wide tournaments and leaderboards however, which would be a nice addition.

I opted into every bonus I could find at High 5 Casino and here’s how they work.

How I Claimed High 5 Casino’s No-Deposit Bonus

High 5 Casino’s no-deposit bonus gives new players 250 GC, 5 free SC, and 600 Diamonds as a starting gift. I was able to make an account, confirm my email, and claim free bonuses in less than five minutes. Here’s a quick, step-by-step guide:

1. I registered from High 5 Casino’s homepage by clicking “Sign Up Now.” You can choose to sign up with an existing Apple ID or Google account, but I registered using my email.
2. I was prompted to create a username, enter my email address, and create a password before clicking “Register with Username/Email” to proceed.
3. I entered my name and birthday on the next screen before ticking the box to confirm my acceptance of their Terms & Conditions.
4. I checked my inbox, opened H5C’s verification message, and clicked the link inside. I was then prompted to verify my name, address, and mobile phone number. Once this was done, my 250 GC, 5 free SC and 600 Diamonds were waiting in my account.

In addition to the standard Games Coins (which are like Gold Coins on other sites) and Sweeps Coins, Diamonds are a new type of token created by High 5 Casino which unlock bonuses. I’m explaining them in more detail below.

Casino Bonus Code

There’s no High 5 Casino bonus code necessary to claim their welcome bonus.

How Does the Sign Up Bonus Compare to Other Sweeps Casinos?

The High 5 Casino sign-up bonus generally compares well against other more recent sweeps casinos. First of all, it includes Diamonds which are a fun and unique addition to the High 5 experience and aren’t available at other casinos. The 5 free SC at High 5 is higher than average too, which is great.

The letdown is the supply of GC: 250 is definitely lower than average, even taking into account the different GC gaming limits at different sites.

For comparison, Crown Coins gives new players 100,000 GC and 2.5 free SC, and RealPrize hands out 100,000 GC and 2 free SC. These bonuses are more in line with what I expect, meaning High 5 is better for SC players but worse for GC players.

Other High 5 Casino Promotions in April 2025

Here’s a closer look at the inner workings of High 5 Casino’s latest bonuses:

Daily Rewards

High 5 Casino gives players 0.5 free Sweeps Coins every day. All I had to do to get my bonus was click “Claim” after logging into my account. You can also click the gift box at the top of the site to see your rewards, including a countdown timer until the next is available.

As daily bonuses go, this is pretty good. It’s exactly the same as Clubs Casino and more than Hello Millions’ 0.2 SC. Unlike some sites, this bonus doesn’t change or grow over time.

Bonus Harvest

Every four hours, you can get 10 Game Coins (GC) and 15 Diamonds as part of H5C’s “Bonus Harvest.” This promotion operates independently from their daily login rewards. You can get up to 60 GC and 90 Diamonds over a 24-hour period, but most players aren’t staying up all night.

I was able to view and claim my Bonus Harvest underneath my Daily Bonus rewards. They’re in the same place for easier access, which I appreciate.

Boosts on Demand

At High 5 Casino, Diamonds are the third currency in addition to the standard Game Coins and Sweeps Coins. They are used to trigger free SC spins and other boosts, with players able to spend them however they want.

You can see your available bonuses by clicking the “Boost on Demand” store in the top menu. There are all kinds of offers to choose from, at a wide range of Diamond price points. During my review, I saw boosts starting at 100 Diamonds and going all the way up to 6,000.

I cashed in 350 Diamonds to purchase 10 free spins on a game called Mountain of Zeus. I love how many different options there are: it’s a great way to get to know new games you might otherwise overlook.

Diamonds are pretty easy to come by at High 5, and are normally thrown in with pretty much any bonus you receive. They are a great addition to the overall experience in my opinion, and help High 5 stand out from the crowd.

Free Giveaways

I followed High 5 Casino on Facebook, Instagram, and Twitter (X) to participate in free giveaway events. At the time of my review, they were celebrating the winner of an 851k SC Grand Jackpot by handing out 100 GC + 20 SC or 100 million Classic Coins to one out of every 20 participants.

Classic Coins are used to play free games over at High 5 Classic, which is a sister site that operates strictly as a social casino. While it features hundreds of unique slot games, it doesn’t offer sweeps contests.

I love High 5 Casino’s unique promotional structure – instead of limiting their prizes to a certain number of participants, they make room for everyone by giving prizes to one in twenty players.

Refer-A-Friend

High 5 Casino’s refer-a-friend bonus gives you 600 GC, 20 free SC, and 600 Diamonds for each person that signs up with your invite link. They’ll have 30 days to get KYC-verified and purchase at least $10 worth of GC. If they fail to make a qualifying purchase, you won’t receive the bonus.

If you invite 5 friends within 30 days, you’ll claim 1,000 extra GC and 100 extra SC in total. You can access your referral link from the main menu. I tested this out with a co-worker and it worked exactly as advertised. I like the way it’s a unique link they can click, rather than a code they need to manually type in.

It can take up to a week before you get a referral bonus, but this wasn’t my personal experience – mine arrived in three days.

First Purchase Discount

High 5 Casino has five special offers available for new players, but you can only choose one of them with your initial purchase. Check them out below:

• $4.98 – 30 GC + 650 Diamonds
• $7.98 – 50 GC + 1,045 Diamonds
• $19 – 125 GC + 2,500 Diamonds
• $223 – 1,500 GC + 29,500 Diamonds
• $479 – 3,450 GC + 63,500 Diamonds

Their regular GC bundles include free SC instead of free Diamonds. However, you can’t purchase Sweeps Coins or Diamonds outright. Here are some of those options:

• $2 – 10 GC + 2 SC
• $5 – 25 GC + 5 SC
• $10 – 50 GC + 10 SC
• $50 – 250 GC + 50 SC
• $100 – 500 GC + 100 SC

If you’re primarily here for the slots, opting to get Diamonds instead of SC is arguably more cost-efficient as you can swap them for free SC spins at a better rate than simply playing through SC.

However, Diamonds aren’t much use for table games or live dealer games.

My Experience Opening a New Account at High 5 Casino

I was able to register at High 5 Casino in less than five minutes. While I used my email address to get started, you can expedite the process with an existing Apple ID or Google account. I’ll be explaining the steps I followed to register via email in this beginner-friendly guide:

1. Create A New Account: Click “Sign Up” anywhere on High 5 Casino’s website or use the link on this page to create your new account.
2. Enter Personal Details: Create a username, enter your email, and type in a secure password. Click “Register with Username/Email” to finalize your account creation. Enter your full name and birthday on the following screen; then check the box to accept H5C’s Terms of Use.
3. Confirm Your Email: Check your inbox and click the link inside to confirm your email. Then, enter your name, address and mobile phone number when prompted. You’ll be asked to verify your cell phone number using a one-time SMS code. Click “Collect” on the pop-up to claim 250 GC, 5 free SC and 600 Diamonds. You can start playing games and/or exchange your Diamonds immediately.

What I Liked and Disliked About High 5 Casino

High 5 Casino excels with a leading variety of diverse casino games, recurring promotions, and their unique Diamond boosts. Still, there’s no such thing as the perfect casino, and I found some areas that could be improved too, especially the mobile situation.

My Thoughts on the Game Selection at High 5 Casino

High 5 Casino is a fantastic option for pretty much all kinds of players. They stock 1,597 slots, six live tables and 71 variety games from nine software providers – including their own sister company.

High 5 Games has been operating successfully as an iGaming software provider since 1995, and High 5 Casino features 302 exclusive games created by H5G.

It’s an extremely impressive menu of games, easily among the largest I’ve seen at a US social casino. They also claim to host the most 96%+ RTP games of any sweeps casino – which I found hard to verify but is a nice thing to hear!

Despite the huge selection, I was surprised to find a lack of virtual table games like roulette, blackjack and baccarat. It’s the only real hole in their menu, but the live dealer versions do somewhat make up for it.

Here’s a list of the software providers:

• Pragmatic Play
• Print Studios
• Relax Gaming
• BGaming
• Gaming Realms
• Iron Dog Studio
• Booming Games
• Hacksaw Gaming
• Gaming Corps

Slot Games

The bulk of High 5 Casino’s gaming menu consists of slots and jackpots from the industry’s biggest names, and a massive array of exclusives kept me entertained all week long. It’s an excellent selection, a deep and varied mix of classics, new releases and exclusives.

I was able to view their games ordered by theme from the top header, but I didn’t notice any way to sort by software provider, which would be a nice addition. I like that you can see the exact number of games belonging to each category and theme, which helped me make sense of the menu.

You can see their featured titles, jackpots, Slingo options, “Power Play” games, Bonus Pass reels, traditional video slots, “Real Vegas Hits,” Free Play games, and a unique theme called “Da Vinci’s Vault.”

The exclusives were a highlight. I’m used to casinos having a few exclusive games, but the 302 in-house slots at High 5 Casino is bigger than some sweeps casinos’ entire menus. It really helped the experience feel unique and premium.

The creativity of the exclusives is impressive too. I enjoyed Da Vinci Deluxe Ways Power Play, which featured random reel and symbol sizes and up to one million ways to win.

Progressive Jackpots

High 5 Casino features sixteen progressive jackpot slots for massive jackpot hunters.

H5C’s “Minor” and “Major” jackpots have to drop at least once per day, guaranteeing wins for at least one player. At the time of my review, they were rocking a grand prize worth 296,169 SC or 398,607 GC. You can play for the jackpots in either currency.

In order to win any jackpot, you have to match three “Jackpot” symbols during gameplay. You’ll then receive the Minor, Major, or Grand (if you’re exceedingly lucky). Prizes drop at random, so there’s no telling which spin or game could lead to a sizable GC or SC payday.

To check out the jackpot slots, I tried Dangerous Beauty” which also comes with two Power Play options to add wild symbols and feature split reels. I felt immersed in the action as twilight dawned on the reels.

I like the sense of urgency created by their “must-drop” prizes, as a countdown timer kept me in the loop. At the time I jumped online, I had just 41 minutes left to earn the Minor Jackpot before anyone else. With the exception of their Grand Jackpot, prizes will reset on a 24-hour schedule.

A leaderboard shouting out their biggest jackpot winners is viewable from the bottom of their slots page. While I didn’t get my name on the list, it was cool to see players’ usernames update in real-time.

Table Games

High 5 Casino doesn’t host any virtual table games, meaning that you won’t find video poker or baccarat in their collection at all, and only live versions of blackjack and roulette. It’s the only black spot on the gaming collection, in my opinion.

Chumba and Global Poker are excellent alternatives for players who find themselves missing the tables.

Live Dealer Games

High 5 Casino operates an independent live studio to feature five real-time blackjack games and a singular roulette wheel. I was able to play Hearts Blackjack, Clubs Blackjack and/or Diamonds Blackjack for a minimum of 1 SC or 5,000 GC per hand.

If you’re looking for lower-spend options, Limitless Blackjack is your best bet. By this point in my review, I was running low on GC and SC. Although I attempted to play Hearts Blackjack, I didn’t have enough GC to place my bet. Limitless Blackjack has a more accessible 500 GC minimum.

My review took place in December, and I was pleased to see High 5 Casino’s studio decked out in red and white Christmas colors, as it shows their willingness to adapt and change with the seasons. While I’d like to see them feature live baccarat or Texas Hold’ Em, their current selection was more than enough to keep me busy.

Variety Games

If you’re looking for something out of the ordinary, I had fun exploring 71 specialties under their Variety Games header. It’s a great selection of games, and offers something different from the slots and classic live casino games. It helps High 5 Casino feel balanced, in my opinion.

I blasted through the stratosphere playing Space XY, but overestimating your fuel capacity results in a total loss if your spaceship crashes back to Earth.

I like crash-style titles because you essentially choose your own risk tolerance. You can get out while the getting is good or hang on until the end, but nothing is guaranteed except an eventual crash. I secured 1.60x my original play size before ejecting my parachute and floating to safety.

Keno, Plinko, Limbo, and sports-themed specialty variations caught my attention shortly after I finished testing Space XY. I ended up testing “Plinkgoal,” a soccer-turned-Plinko game that put me on the field as I attempted to score downstream goals.

High 5 Casino’s Payment and Redemption Experience

As a sweepstakes platform, High 5 Casino features entirely free games. I received 250 GC, 600 Diamonds, and 5 free SC after confirming my account information. Their 4-hour “Bonus Harvest” and 0.5 SC daily login reward gave me juice to keep the action going with no purchase required.

However, you can purchase Game Coins using real money if you’re running low. I had a positive experience completing High 5 Casino’s purchase, KYC verification and redemption procedures.

High 5 Casino Payments

High 5 Casino accepts VISA, MasterCard, Skrill, and Trustly Online Banking payments for GC payments. Their mobile app is compatible with Apple Pay payments, but doesn’t support sweeps contests – more on that later.

In comparison to other leading sweeps casinos, High 5 Casino makes it easy to buy coins at a wide range of player friendly price-points. The minimum purchase is $2. This is on-par with McLuck’s $1.99 purchase requirement, but Chumba drops even lower with a $0.50 minimum.

If you want to see their GC purchase menu, click “Buy.” Five special offers ranging in price from $4.98 to $479 are denoted with a special tag, making it easy to spot discounted GC packages in the menu.

I clicked the price indicator under their least expensive special offer to purchase 30 GC and get 650 Diamonds for $4.98 USD. Notably, High 5 Casino gives players the option to decline bonus SC and Diamonds. I checked the box to “Always Accept Bonus Offers” and clicked on “Claim.”

The payment process using my Visa card was pretty much on par with any other sweeps casino, and the same as purchasing anything else online.

High 5 Casino Redemptions

High 5 Casino enables players to request virtual gift card redemptions starting from 50 SC, but cash prizes are reserved for players that manage to win 100 SC or more during gameplay. Any SC won during gameplay is redeemable for monetary prizes at a rate of 1 SC – $1 USD at H5C.

Before getting approved on your first redemption, you’ll have to complete High 5 Casino’s KYC verification procedure. I was required to submit a valid copy of my ID, a selfie of me holding the ID card, and my utility bill as proof of address. They accept documents no older than 3 months.

I was ready to redeem my first SC prize just 12 hours after submitting all required documents.

I found their redemption process to be similarly beginner-friendly, and I noticed that High 5 will process up to three requests per day.

I clicked “Redeem” from the sidebar and selected “Cash” as my preferred mode of redemption. I received my 100 SC prize just 24 hours after submitting my routing/account number, but players without same-day banking could wait 2-3 days before seeing cash prizes delivered to their bank.

Gift card redemptions start from just 50 SC, and codes are sent to your email on file in 24 hours.

From a usability perspective, beginners will have no trouble getting verified or redeeming prizes here.

High 5 Casino Payment Methods Comparison

Here’s how High 5 Casino’s payment methods compare to DingDingDing, Crown Coins, McLuck and Fortune Coins in April 2025:

Overall User Experience – Is High 5 Casino Fun to Play At?

I had a blast exploring High 5 Casino’s desktop site. There is a lot going on, but I never felt confused or overwhelmed. New features like Diamonds, which could be confusing, are well explained. I’m happy to recommend it to beginners.

On the flipside, the mobile experience was a letdown – primarily because I discovered that you can’t play with Sweeps Coins on the app, or even via the mobile site. Instead, you can only play at High 5 Classic on mobile – which is effectively a social, GC-only version of the site.

High 5 Casino on Desktop

High 5 Casino is able to satisfyingly condense 1,674 slots, live games, exclusives, and variety games into a spacious interface. I easily accessed their GC purchase menu, toggled between GC/SC, looked at my Diamond balance, got daily rewards, and launched their main menu using the top header.

Opening the little gift box up top showed me H5C’s Daily Bonus and “Bonus Harvest,” allowing me to collect 0.5 free SC, 10 GC, and 15 Diamonds without leaving the page. A running list of banners kept me informed about their newest promos, making it easy for me to look at bonuses one-by-one without getting overwhelmed.

I really appreciated the learn more about currencies and learn more about Diamonds buttons in the menu, which did a good job of explaining how everything works. Sweeps casinos can sometimes throw you in at the deep end a little, but High 5 seems to be aware of its players and how to guide them through the experience – especially with new features like Diamonds.

I enjoyed having access to my “Recently Played” games, and I liked watching their Leaderboard update in real-time. It’s nice to see that users actually win GC or SC regularly at High 5 Casino.

They’ve taken the time to order games by theme, but there’s no way to sort by software provider barring a single row of Pragmatic-only slots near the bottom of the website. I had no trouble with their sign-up process, KYC procedure, purchase requirements, or SC redemption requirements.

While live chat support isn’t available at H5C, I was able to send support tickets from anywhere on the website using the bottom-right “Help” icon. They’ve made it easy for beginners to access the most important parts of their website, and filtering through games is all but self-explanatory.

High 5 Casino on Mobile

Unfortunately, there is no way to access your High 5 Casino account on mobile. In fact, my experience with High 5 casinos on mobile was frankly confusing. Let me explain.

I found an app called High 5 Casino Vegas Slots on the app store and installed it. I was expecting to see a condensed version of High 5 Casino on mobile, but I opened the app to reveal an entirely different platform.

High 5 Classic is a social casino that uses a currency called Classic Coins for gameplay. While High 5 Classic might appeal to beginners, it’s a totally different site. I also don’t get why the name on the App Store is High 5 Casino Vegas Slots, but the app you open appears to be called High 5 Classic.

No problem, I figured I’d be able to play on High 5 Casino using my phone browser. This is standard for sweeps casinos that don’t have downloadable apps.

However, I was proven wrong. After logging into High 5 Casino’s website on my iPhone 16, I was re-directed to a page detailing the bundles available for purchase at High 5 Classic.

I poked around the website to see if I could find any games, but all I saw was an option to open High 5 Casino from the sidebar. Lo and behold, I was redirected to High 5 Classic once again.

TLDR: you can’t play sweeps games at High 5 Casino on mobile. The only option is play free social games using Classic Coins, which is on a totally different platform.

It’s a disappointment and is definitely the biggest weak link in my High 5 experience. They should make an app to let players play at High 5 Casino using their mobile.

Is the Customer Support Any Good?

High 5 Casino provides decent customer support and their email team is responsive around the clock. However, I’d like to see them add chat or phone support in a similar fashion to DingDingDing.

I was able to pull up their ticket request form using the “Help” button located at the bottom-right.

I found it easy to put together my initial message after entering my email, username, and reason for getting in touch. I had an inquiry about their “Boosts on Demand” store, and I was able to link a maximum of 5 attachments per request.

One of their agents got back to me 4 hours later. You can also send them a message directly at [email protected]. I got a direct email response within 6 hours on two separate occasions, so the timeframe is fairly similar. Instant live chat support would obviously be preferable.

I didn’t notice an FAQ page on their website, which is another pity. However, High 5 has a dedicated Discord server that connects thousands of players and staff together in real-time.

When I joined around midnight, their server had 6,772 members with 116 active participants. I couldn’t get in touch with admin, but other players were more than happy to chat and help me get acquainted with their KYC verification procedure. This was a really positive experience: not only did I get the answers to my questions, but I felt like I was already part of the community.

Here’s how you can get in touch with support at High 5 Casino:

• Email via their on-site ticket form
• Email to [email protected]
• Join their free Discord chat server

Is High 5 Casino Trustworthy?

Yes, High 5 Casino is trustworthy. Their sweeps casino went live in 2012, and they’ve been developing in-house games since 1995. In addition to featuring 302 exclusives, they’ve partnered with Pragmatic Play, BGaming, Hacksaw and other reputable providers to host a grand total of 1,674+ games. According to my research, H5C is as legit as they come.

High 5 Casino claims to host the greatest number of slots with a 96% RTP or higher. They include RNG testing across all their games. H5C requires that new players be at least 21+ years old, and they conduct KYC verification checks before approving redemptions.

You can purchase Game Coins using secure payment methods like VISA, MasterCard, Skrill, and Trustly Online Banking.

Aside from their confusing mobile apps, I have no complaints from a security perspective.

Who Owns High 5 Casino?

High 5 Casino is owned by High 5 Entertainment, LLC. You can enjoy free-to-play slot action using Classic Coins at High 5 Classic, a sister site to High 5 Casino. Unlike High 5 Casino, High 5 Classic doesn’t feature sweeps contests or process redemptions in any capacity.

High 5 Casino doesn’t require a traditional gambling license to operate because they don’t take real money wagers in any capacity. Their registered address is 2801 Centerville Rd, Wilmington, DE 19808.

High 5 Entertainment is a limited liability company according to New Jersey law. Their team boasts decades of game development and industry experience.

What Do the Reviews Say?

High 5 Casino has a 3.7 out of 5 star TrustPilot TrustScore based on 1,235 real reviews. 53% of players gave them five out of five stars. Many users enjoy their frequent daily bonuses, “Boosts on Demand” store, and same-day gift card redemptions. However, 28% of players left one star.

Less-than-satisfied players report issues verifying their mobile phone number, and many users (like this one!) wish their mobile app would support sweepstakes gaming.

As one of the oldest and most reputable sweepstakes casinos in the US, High 5 has a lot of active users and lots of reviews. Their Discord server is another highlight, where I was able to chat to other players in real time

Are There Any Responsible Gaming Resources?

In my professional opinion, High 5 Casino demonstrates admirable commitment to the safety and well-being of their players. They’re among the few sweeps casinos to feature self-serve responsible gaming tools – meaning you can choose the settings yourself. Sites like Chumba and Global Poker force you to contact support to do so.

I was able to set GC purchase limits, enable activity reminders, and request a time-out period of 1 day, 7 days, or 30 days. I opened the sidebar and clicked “Player Limits” to access their tools.

Although you can change your daily, weekly, or monthly GC purchase limits, their team imposes a 24-hour cooldown period before updating things on their end. Opening the “Reality Check” tab allowed me to implement Activity Reminders every hour, two hours, or three hours.

Reality Checks show how long you’ve been logged in, making it easier to take needed breaks.

High 5 Casino’s Responsible Social Gameplay Policy encourages players to monitor their game consumption. I learned how to access their responsible gaming tools, and I was pleased to find a beginner-friendly guide explaining their self-exclusion procedure.

If you’d like to take a longer break from gameplay, send an email to [email protected] with the subject line “SELF-EXCLUDE FROM H5C.” Attach your full name, User ID, and email. Within 24 hours of receipt, a support representative will get back in touch to discuss your needs.

They’ve developed an eight-question self-assessment for struggling players, and they link out to seven independent help organizations. Players can explore material from Smart Mobile Gamers (formerly Smart Social Gamers), Gaming Addicts Anonymous, Game Quitters, the Addiction Center, NCP, OLG Anon, and RGC.

What’s the Difference Between High 5 Casino and a Real Money Casino?

High 5 Casino is a sweepstakes casino, meaning that they don’t accept cash wagers from users in any capacity. You’ll instead use Game Coins (GC) or Sweeps Coins (SC) to enjoy the games.

Game Coins are simply H5C’s name for Gold Coins, which have no redemption value at sweeps casinos. Sweeps Coins won during gameplay are redeemable for cash and gift card prizes. H5C incorporates a third currency (Diamonds), which are redeemable for free SC spins and other boosts on certain games.

As a sweepstakes casino, High 5 Casino does not offer legal gambling and does not require a gambling license. Instead, it complies with sweepstakes laws.

How Does High 5 Compare to the Competition?

How We Rate Sweepstakes Casinos

SweepsChaser uses a consistent rating procedure to evaluate the strengths and weaknesses of each casino we review. We rely entirely on firsthand experience to generate opinions, maintain 100% accuracy, and provide original insights.

Our experts approach each of the following benchmarks with fresh eyes, spending 10 hours researching over the course of a week.

1. Bonuses and Promotions: Starting with a casino’s no-deposit offer, we opt into all the promotions at any given casino. We enter slot tournaments, follow sites on social media, read their fine print, and take note of daily login rewards. We judge promotions based on how much they’re worth in comparison to competing platforms. We also consider whether they’re easy for beginners to receive.
2. Games: We spend a minimum of three hours playing at least twenty games, checking out each casino’s partnered list of software companies, and analyzing the diversity of each casino’s gaming menu. We like to see live dealer games, as well as exclusives and in-house creations.
3. Payment Options: We spend our own money to purchase Gold Coins. After a few days of playing games with SC, we go through the redemption process. We rate casinos more favorably if they accept e-wallets, offer accessible purchase minimums, and process low-limit gift card prizes.
4. User Experience: After signing up and creating new accounts, our team dives deep into each casino’s user interface on desktop and mobile. We look for comprehensive search filters, consider how easy it is to navigate, and prioritize platforms that make things easier with beginner-friendly guidance throughout the sign-up process. Every site is different, and we aim to understand what makes it stand out and how it feels to use.
5. Customer Support: We get in touch with customer support using any methods we can find on a casino’s website. Our team keeps an eye out for free live chat and phone support, as this is the gold standard. We send out live chats, draft emails, call phone hotlines, message casinos on social media, and explore their FAQ page if applicable. Our ratings account for the speed, efficiency and professional attitude of service agents.

Why Trust SweepsChaser?

Here at SweepsChaser, we pride ourselves on delivering authenticity, independence, and accuracy derived from personal experience. Decades of playing online means our writers are wise to the industry, so we only endorse casinos we’d be happy to use in our free time.

The experience of our readers is our top priority. We want our reviews to help you understand each site, whether you decide to sign up or not. We’re not afraid to issue criticisms when required, and we show you how to avoid common issues that leave beginners frustrated.

Ultimately, we are just gaming fans sharing our experience playing on different sites.