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Chumba Casino Review

2,000,000 FREE GC + 2 FREE SC

Play Now
star-rating
4.1/ 5
Bonuses 4/5
Games 4/5
User experience 4/5
Payment 4/5
Customer Support 4.1/5

Bonus Code

No code needed

Minimum Redemption

100 SC

Payment Methods

Logo image for Visa Logo image for MasterCard Image for Debit Cards Logo image for Rapid Transfer

Website

https://www.chumbacasino.com/

Welcome Bonus

2,000,000 FREE GC + 2 FREE SC

Payment Methods

Visa, MasterCard, Debit Cards, Rapid Transfer, Bank Transfer, Skrill, American Express

Support

24/7 Live Chat

Number of Games

150

Founded

2019

Redemption Time

2 days

Minimum Purchase

$1

Chumba Casino

Chumba Casino is one of the original sweepstakes casinos that took the US by storm. It launched back in 2017 and remains one of the most impressive casinos around today, with a huge pool of players and a diverse menu of games.

My Chumba Casino review covers everything you need to know about the site, and how to claim your Chumba welcome bonus now.

Chumba Casino Snapshot

Chumba Casino Snapshot
💰 Welcome Bonus 2 million GC + 2 free SC
🎁 Bonus Code No code required
Legal States All except CT, ID, MI, MT, NV, WA
🎮 Game Types Slots, Social Live Casino, Bingo, Jackpot, Table, Slingo, Instant-Win, Scratch Card
🔥 Special Features Massive GC/SC progressives, exclusive titles from Virtual Gaming Worlds (VGW), Playtech, and Reelplay
👑 VIP Program No
📱 Mobile App Chumba Lite for iOS/Android, doesn’t support sweepstakes gameplay at all
📲 Registration Process 5 minutes

Chumba Casino Promotions and Bonuses

Chumba Casino is fully loaded with all the classic bonuses you expect from an experienced sweepstakes casino. I never felt pressured into purchasing extra coins, since there always seemed to be a new way to top up my free supply around the corner.

I claimed 2 million GC and 2 free SC as soon as I signed up, and picked up more free coins every single day.

Chumba Casino doesn’t have a tiered loyalty program, which some casinos do, and they don’t host slot tournaments or leaderboards. These are both areas I think they could explore in the future.

I opted into every bonus being offered at Chumba, and I’m showing you how to do the same.

How I Claimed Chumba Casino’s No-Deposit Bonus

You’ll get 2 million GC and 2 free SC after signing up and verifying your details with Chumba Casino. Here’s how I received this bonus:

  1. I visited Chumba Casino’s website and clicked “Sign Up.”
  2. I entered my name and email address before creating and re-typing my password.
  3. I read Chumba Casino’s Terms of Use and Privacy Policy using their highlighted links. Once finished, I ticked the boxes to agree with their terms, state that I didn’t live in an excluded territory, and certify that I was at least 21 years old.
  4. I clicked “Create Account” to sign up, and I was prompted to check my email inbox. I opened my inbox, looked for Chumba’s message, and clicked “Confirm Now” to verify my email.
  5. I entered my phone number, clicked “Send Code,” entered my four-digit SMS code, and clicked “Verify” to proceed. I was redirected to their website, where I noticed 2 million GC and 2 free SC waiting in my balance.

I was able to play games immediately after I’d finished these steps.

Chumba Casino Bonus Code

There’s no Chumba Casino bonus code required to participate in any of their latest promotions.

How Does The Sign-Up Bonus Compare to Other Sweeps Casinos?

The sign-up bonus at Chumba Casino feels right on-par with no deposit bonuses I’ve claimed at other established sweepstakes platforms. I received 2 million GC and 2 free SC immediately after I’d signed up with Chumba. Typically, sweeps casinos give new players 1 to 3 free SC as a bonus.

Chumba is squarely in the middle of that range. They’re slightly bested by McLuck for SC users, as I’ve gotten 7,500 GC and 2.5 free SC as a new player here. Chumba’s 2,000,000 GC blows McLuck – and most casinos – out of the water, however.

While definitely competitive with other casinos, Chumba does fall behind the most generous sites out there. Their sister site, Luckyland Slots, gives new sign-ups 7,777 GC and 10 free SC as a no-deposit reward, setting the standard for competing platforms.

Other Chumba Casino Promotions in April 2025

Here’s a rundown of the latest bonuses, promotions, and events at Chumba Casino:

Daily Bonus

Chumba Casino Daily Bonus

Chumba Casino offers increasing daily login rewards on a seven-day schedule. I got 50,000 GC and 0.25 free SC on Day 1 soon after registering my new account. At the end of the week, I was able to claim 600,000 GC and 3 free SC because I’d logged in each day prior.

Missing a day sets you back to square one to restart the sequence. Check out the structure below:

  • Day 1: 50,000 GC + 0.25 free SC
  • Day 2: 50,000 GC + 0.25 free SC
  • Day 3: 100,000 GC + 0.5 free SC
  • Day 4: 100,000 GC + 0.5 free SC
  • Day 5: 200,000 GC + 1 free SC
  • Day 6: 300,000 GC + 1.5 free SC
  • Day 7: 600,000 GC + 3 free SC

I opened “Get Coins,” toggled “Daily Bonus,” and selected “Claim” to get free coins every day. I was also able to view my current login streak, which I thought was a nice touch.

First Purchase Bonus

Chumba has a range of potential first purchase discounts available for new players, and they cater to a wide array of budgets. You can select one of the following discounted GC bundles:

  • $0.50 – 200,000 GC
  • $2.50 – 1,000,000 GC + 5.05 free SC
  • $5 – 2,500,000 GC
  • $10 – 10,000,000 GC + 30 free SC
  • $25 – 15,000,000 GC + 51.50 free SC
  • $50 – 35,000,000 GC + 104 free SC
  • $200 – 120,000,000 GC + 315 free SC

With the exception of their $10 package and $200 bundle, all their GC packages are 50% off. I appreciate Chumba’s flexibility for beginners and high rollers all the same.

Free GC Top-Up

If you have fewer than 12,500 Gold Coins (GC) in your account, Chumba will give you 12,500 GC as a free top-up, in-game. I made use of this promotion while playing Bombshell Jackpots. I struck out on my last spin, but Chumba prompted me to claim 12,500 GC and keep the action going.

I was able to claim as many top-ups as I wanted back-to-back. I love this feature for GC players because it prevents you from needing to buy coins in between bonuses. I also like that my coins were credited automatically, so I never had to leave the slot.

Social Media Giveaways

Chumba hosts very frequent giveaways on Facebook, Instagram, and X (Twitter). They’ll post trivia-related questions, seek player feedback, and interact with fans multiple times every week. Taking a quick look at their socials, new announcements crop up every two – three days.

Chumba will often choose 150 lucky players to win 300,000 GC and 30 free SC a piece. If you want to participate, all you have to do is be among the first people to leave a comment. They’re also giving Chumba merch to GC winners, so there’s plenty of room to join the fun.

I’m impressed with the frequency and generosity of Chumba’s giveaways. They go above and beyond what I expect from casinos on social media.

Mail-in Offers

Chumba accepts mail-in SC requests. You’ll receive 5 free SC for each request they accept.

According to Section 3.2 (d) of their Sweepstakes Rules, each letter must contain your return address, the words “Sweepstakes Entries,” your full name, your email address on file, and the quoted statement in sub-section (B). Additionally, each envelope must contain a unique code.

You can generate new Postal Request Codes by clicking the link at the bottom of their website every few minutes. After completing the captcha, drag your cursor on the screen to reveal your 12-digit code.

Each code expires 30 days after you first retrieve it, so your letters must reach their destination inside a month. While I think they could be more generous with expiration dates, their reward is fair given the amount of work that’s required.

My Experience Opening an Account at Chumba Casino

It took me just five minutes to sign up with Chumba Casino, verify my information, and get free coins. Here’s what I did to get started:

  • Visit Chumba Casino’s website: Visit Chumba Casino’s website and click “Sign Up” to begin.
  • Choose your registration method: You’ll see an option to register with Facebook, but I chose to sign up with my email address.
  • Enter your personal information: If you’re signing up with email, enter your first name, last name, and email address. Create a password and retype your password to proceed.
  • Agree to Chumba’s terms: Read Chumba’s Terms of Use and Privacy Policy using the links provided. Tick the first box to certify that you agree with their terms and that you’re at least 21 years old. Tick the second box to state that you don’t live in a restricted area.
  • Verify your email address: Click “Create Account” and check your email inbox. Open Chumba’s verification message and click “Confirm Now.”
  • Verify your phone number: Enter your mobile phone number on the next screen when prompted. Click “Send Code” and enter the four-digit code you receive through text. Tap “Verify” to confirm your account details. You’ll be redirected to their main casino website.

I was able to play games with 2 million GC and 2 free SC instantly after signing up, so it couldn’t be much easier for beginners to get the ball rolling.

What I Liked and Disliked About Chumba Casino

Chumba Casino’s exclusive games, increasing daily login rewards, and giveaways were all highlights during the week I spent testing their platform. There is room for improvement though, especially for customer support. The game menu has some weaknesses too.

Pros
Pros All-exclusive titles from VGW, Playtech, and Reelplay
Pros Play bingo, scratch cards and instant-win games
Pros Live blackjack and roulette (for GC players only)
Pros Self-serve responsible gaming tools and limiters
Pros Increasing daily rewards end at 600k GC + 3 SC
Pros Multiple weekly giveaways on social media
Cons
Cons No instant chat support available
Cons No tournaments or competitions
Cons No live games available for SC players

My Thoughts on the Game Selection at Chumba Casino

Chumba Casino Game Details
Slots 182
Jackpots 32
Table Games 9
Live Dealer Games 3
Instant-Win Games 12
Scratch Cards 11
Average RTP N/A
Game Providers Virtual Gaming Worlds (VGW), Playtech, Reelplay, G Games
Demo Play No

Chumba Casino doesn’t have the largest game selection in town, but they make up for a lack of quantity by focusing on quality and exclusivity.

They’ve partnered with VGW, Playtech, Reelplay and G Games to host 182 slots, 32 jackpots, nine tables, three live games, bingo, and 23 exciting specialties. VGW maintains a number of in-house software providers companies which supply games to Chumba, including Golden Feather Studios and Golden Rock Studios.

This means a large number of exclusive games you won’t find anywhere else.

While they bring an impressive amount of diversity to the table, what really stood out to me was the impeccable graphics quality of all the games I tested. It’s evident that VGW has left no stone unturned to compete with more established companies, like Pragmatic Play.

Still, my experience wasn’t perfect. They’re missing virtual baccarat and roulette. Additionally, I was only able to play live blackjack and live roulette with Gold Coins, which was a disappointment. The total number of games is on the smaller side too, and I could see high volume players running out of new games to try after a while.

Slots

Chumba hosts 182 classic slots and 32 progressive jackpots for a grand total of 214 reels. I was able to sort games according to recency, popularity, feature availability, category, and software provider by scrolling down “Home.” They’ve done a great job of making sure each machine has its place.

The vast majority of slots at Chumba are produced in-house by VGW. Of the test of the catalog, software providers like Playtech and Reelplay usually reserve their games for real money online casinos. Chumba is the only sweepstakes casino I’ve seen to feature titles like Anaconda Wild II and Khonsu God of Moon.

Chumba Casino Khonsu

Unfortunately, some of their most popular games have excessive spin minimums. For example, I was forced to play 10,000 GC per spin on Khonsu God of Moon. Chumba’s GC top-ups kept me afloat, but most of their games require you to spend at least 5,000 GC or 0.2 free SC per spin.

On the bright side, Chumba appeals to users that love betting big. You can take home any of four Mini, Minor, Major, or Grand Jackpots attached to their progressive slots, if you choose to opt-in. Their largest jackpots reached 1.3 billion GC and 399,318 SC during my review. I played Drum Festival using GC to take a stab at the Grand.

Chumba Casino Drum Festival

While I don’t have any big wins to report, I had a fantastic time browsing Chumba’s slots library. I got to play games I’d never seen before, even at popular casinos like McLuck or Hello Millions.

Table Games

Chumba hosts nine virtual table games, but they primarily appeal to blackjack players with five tables on deck. You can also play Vegas Solitaire, Casino Solitaire, Casino Wizard Craps, and Jacks or Better video poker. They’re missing baccarat and roulette, but they cover the basics.

Chumba Casino Blackjack

I was able to bet as little as 1,000 GC or 0.5 SC per hand on classic blackjack. I like how their tables boast lower round minimums than many of their best slots. If you were hoping to up the ante, Blackjack Premium requires all players to spend at least 10,000 GC or 25 SC per hand.

I’m not a huge video poker fan, but I enjoyed playing Jacks or Better. Each round was finished as quickly as it began, but I liked being able to track my hands with the pay table displayed up top. You can also see the percentage-based likelihood of getting Jacks or Better from the draw.

Chumba Casino Jacks or Better

I was very impressed with Casino Wizard Craps. They’ve designed a full-on tutorial complete with 3D graphics for every roll of the dice. I was able to bet as little as 50,000 GC or 1 SC per round, but the largest chips go up to 5 million GC / 100 SC. It’s clear this game accommodates high rollers.

Chumba Casino Craps Table

Live Dealer Games

Chumba hosts live blackjack, live roulette, and Buffalo Blitz Live for GC players exclusively. You can’t play live games with Sweeps Coins, which is a big letdown.

The GC betting limits are on the high side, too. You’ll need to scrounge up 20,000 GC per live slot spin, and you must spend at least 25,000 GC if you want to play roulette. Each live blackjack hand will cost you a minimum of 50,000 GC. The silver lining is that I never waited more than a few seconds before gaining access to a live table.

Chumba Casino Live Dealer Blackjack

I was able to chat with the dealer, select my chip sizes, and view past game statistics from their left sidebar during gameplay. Their live interface feels detailed, customizable, and sleek. I didn’t notice any lag during streams, even when switching from desktop to the mobile casino website.

That said, there is obviously room for improvement here. I’d like to see more games added, like baccarat, poker games and game shows. And most importantly, they should open up their live games for SC players.

Bingo

Chumba is one of the few sweepstakes casinos to host real-time bingo events for GC and SC players. I was also able to spin through Chumba’s most popular slots on the right side of the page, right on the bingo platform.  Even if you’re stuck waiting for a new round to start, you’re never too far away from the action.

Chumba Casino Bingo

They host three 90-ball bingo variants and two games of 75-ball bingo. Their “Bingo Blast” event takes place every two minutes, and “Party Poppin’ Bingo” kicks off every five minutes. If you are looking for intensive excitement, “Friday Night Lights” Bingo has a 50,000 SC weekly prize pool.

Even though Chumba’s prizes are massive, their ticket prices are surprisingly affordable. I was able to partake in “Friday Night Lights” for just 0.25 SC per bingo card, and their more frequent tournaments (like “Party Poppin’ Bingo”) allow players to get a piece of the action for 0.05 SC.

Chumba Casino Party Bingo

I had a blast exploring their bingo games, and I found their interface very easy to work with as a relative beginner when it comes to 75-ball and 90-ball competitions. The cards fill themselves as Chumba’s virtual announcer rings off numbers, so all you have to do is sit back, watch, and wait.

Instant-Win

Chumba hosts twelve instant-win games. You can play keno, Calavera Bingo, 75-ball Bingo, Pin Rush, Epic Gems, Spinstar, Elite of Evil: The First Quest, Diamond Deal, and Spinstar. Pin Rush is a specialty version of keno that features higher-than-average multipliers for balls on the ends.

Chumba Casino Pin Rush

Players can win anywhere between 0.3x and 58x their wager for each ball that drops from the rapidly spinning wheel up top. If you’re here for something Minesweeper-adjacent, I’d suggest playing Epic Gems. If you manage to collect seven gems in a row, you’ll double your final wins.

But be careful – if you accidentally throw a bomb into the black hole, you lose your entire wager.

Chumba Casino Epic Gems

I’m a huge fan of Chumba’s willingness to design unique versions of specialties you’ve definitely seen elsewhere. They deserve credit for bringing originality to life in a way that other sites don’t.

Scratch Card

Chumba hosts 11 scratch cards that lean on various themes to deliver exciting, immediate wins. From “Kitty Puzzle” to their Squid Game-inspired “The Link: Scratch,” there’s something for just about everyone. In honor of Super Bowl Sunday, which was around the corner during my review, I decided to play Touch Down.

All their scratchers are produced by G Games, and they’re all playable for as little as 0.1 SC or 5,000 GC. Chumba’s wide-ranging bet limits appeal to beginners and high rollers all the same.

Touch Down lists a top prize of 4 million SC if you’re willing to sacrifice the absolute maximum of 80 SC per ticket, but I chose to spend the minimum of 0.1 SC per ticket. You’ll win up to 50,000x your GC / SC bet size if you match three prize values on the 3 x 3 grid. I won 0.2 SC off the bat!

Chumba Casino Touchdown

100k Cash is another one of my favorite scratchers from their collection. Again, matching three prize values earns you that amount. While this game has a top prize of 100k SC ordinarily, you can win up to 500 million GC if you’re playing with Gold Coins.

Scratch games at Chumba are fun and simple.

Chumba Casino Payment and Redemption Experience

There’s no need to purchase coins before playing games at Chumba Casino. They’ll give you a starting reward of 2 million GC and 2 free SC after you sign up and verify your information. I got increasing daily rewards starting at 50k GC + 0.25 SC and ending at 600k GC + 3 SC on Day 7.

While I never felt pressured to buy GC, you can buy Gold Coins with real money if their top-ups aren’t enough to keep you afloat. I’m a fan of their $1.00 purchase minimum, and they allow gift card redemptions starting from just 10 SC for beginners. It’s a very user-friendly experience, overall.

Chumba Casino Payment Details
Payment methods Visa, Mastercard, Amex, Discover, Trustly Online Banking, Apple Pay (on mobile)
Minimum purchase $1.00
Minimum prize redemption 10 SC for gift cards, 100 SC for cash prizes
Prize redemption time Instant – 24 hours (gift card), 1 – 5 days (cash)

Payments

Chumba Casino accepts Visa, Mastercard, Amex, Discover, and Trustly Online Banking for GC purchases on desktop. They accept Apple Pay on iOS devices, but they don’t take Google Pay on Android. Chumba should work on providing compatibility for e-wallets like PayPal and Skrill.

If you’re just getting started, you can take advantage of the following discounts for new players:

  • $0.50 – 200,000 GC
  • $2.50 – 1,000,000 GC + 5.05 free SC
  • $5 – 2,500,000 GC
  • $10 – 10,000,000 GC + 30 free SC
  • $25 – 15,000,000 GC + 51.50 free SC
  • $50 – 35,000,000 GC + 104 free SC
  • $200 – 120,000,000 GC + 315 free SC

Ordinarily, their least expensive package is priced at $1.00. This gets you 200,000 GC to spend as you please, but it doesn’t come with any free SC. At the top end of the spectrum, players can buy up to 120 million GC for $200. Their most expensive package also comes with 315 free SC.

Here’s a full list of Chumba’s non-discounted GC packages:

  • $1 – 200,000 GC
  • $5 – 1,000,000 GC + 5.05 free SC
  • $10 – 2,500,000 GC
  • $50 – 15,000,000 GC + 51.50 free SC
  • $100 – 35,000,000 GC + 104 free SC
  • $300 – 120,000,000 GC + 315 free SC

I opted into Chumba’s discount for $10 with my initial purchase.

I entered my name, card number, CVV code, and expiry date to complete my purchase. You can also log in with your bank, if you’d rather not enter your card details manually. Mine are already saved on my laptop, so it was the quickest option.

Here’s how I bought coins at Chumba for the first time:

  1. Click “Get Coins” and select your preferred GC package.
  2. Click “Buy” and choose “Trustly” or “Cards” from the menu.
  3. Enter your name, card number, expiry date, and CVV code.
  4. Confirm that your billing address is correct, then click “Pay.”

I received 10,000,000 GC and 30 free SC immediately after refreshing their website. From start to finish, it took me 45 seconds to buy coins at Chumba.

Redemptions

You must win at least 10 SC during gameplay to request a gift card prize at Chumba Casino, but you have to earn 100 SC if you’d like to request a cash prize via bank transfer. Although I’m a fan of their gift card requirements, they should lower their minimums for cash prizes to at least 75 SC, in my opinion.

Any free SC you claim from Chumba Casino through a bonus, promotion, or giveaway carries 1x playthrough requirements. You must spend bonus SC on gameplay once before redeeming Sweeps Coins for prizes. Each Sweeps Coin holds $1.00 in cash or gift card redemption value.

Here’s how to request your first prize redemption from Chumba Casino:

  1. Open the top-right menu and click “Redeem.”
  2. Choose “Gift Card” or “Cash Prize” on the next screen.
  3. Enter the number of SC you want to redeem for prizes.
  4. If you chose “Gift Card,” confirm your personal details.
  5. If you chose “Cash Prize,” enter your banking information.
  6. Wait for delivery to your email inbox or checking account.

I tested both methods. My gift card arrived within a couple of hours, but it took two days for the cash transfer to arrive in my bank account.

Before receiving your first prize redemption, you’ll have to complete Chumba’s KYC process. I was prompted to send a photocopy of my driver’s license, take a selfie, upload proof of address in the form of a recent utility bill, and submit my bank statement as proof of account ownership.

Your documents must be no older than three months or 90 days in order to be accepted. They reviewed my KYC eight hours later. I was able to redeem prizes the same day I first signed up.

Chumba Casino Payment Methods Comparison

Here’s how Chumba Casino’s payments compare to those offered by four sweeps competitors:

Chumba Casino  Scrooge Casino Pulsz Casino The Money Factory  Yay Casino
Visa
Mastercard
PayPal
Skrill
Discover
American Express
Bank Transfer
Trustly
Apple Pay
Google Pay 
Cryptocurrencies
Paysafecard

Overall User Experience – Is Chumba Casino Fun to Play At?

Chumba Casino is super-fun to play at. They’ve built a user interface that feels equal parts shiny and beginner-friendly. Darker background colors present effective visual contrast against the red menu buttons and headers on their website. I also like the inherent simplicity of their homepage.

Chumba Casino Homepage

For the most part, gaming is plug-and-play at Chumba. Beginners can jump right into the action with recommended titles and detailed search filters at their fingertips. While I’d like to see them develop an instant-play app down the line, their mobile website is workable if you’re on the go.

Desktop

Chumba gives players a clear view of what’s happening front-and-center. As soon as you log in, you’re presented with a row of moving banners that details their latest game releases, bonuses, and announcements. To their credit, Chumba doesn’t need pop-ups to convey their promotions – which is a bug bear of mine.

I was able to see a list of my recently played titles underneath the top banner. They showed me the last 20 games I’d played at any given time. Chumba’s running list made it easy to keep tabs on the titles I enjoyed (and the ones I didn’t). I was very surprised by how far back their list went!

Chumba uses this information to compile new game recommendations based on your interests. For example, if you like Vegas-style slot machines, you’ll see suggestions for games like Money Train 2, Fu Qian Qian or Triple Double Fever. This list evolves alongside your likes and dislikes.

I was able to switch between GC/SC gameplay, view my account settings, see notifications from Chumba, buy coins, and claim increasing login rewards using the top menu. Their GC packages and daily rewards are listed under “Get Coins,” allowing players to kill two birds with one stone.

I had success navigating their selection using the categories up top, but Chumba’s homepage provides a detailed overview of all their games ordered by recency, theme, and bonus/feature availability. Here’s what my view looked like as I scrolled down the “Home” section at Chumba:

  • My Favorites
  • Play Again
  • New Releases
  • Social Live Casino
  • Top 10
  • Recommended For You
  • Jackpots
  • Chumba Exclusives
  • Table Games
  • Slingo
  • Fireshot Slots
  • Hold & Spin Games
  • Classic Slots
  • Wild West
  • Myths & Legends
  • Playtech
  • Reelplay
  • Slots

I was able to favorite specific titles by clicking the miniature heart icon located at the top-right of any game. Chumba blends their self-explanatory website layout with advanced search features underneath the hood. I enjoyed snappy navigation, fast loading speeds, and simple instructions.

It’s clear why this casino has been a player favorite since 2017.

Mobile

Chumba Casino has a downloadable app for iOS/Android called Chumba Lite, but they aren’t one and the same. Chumba Lite doesn’t support sweepstakes play, and it comes with far fewer games for users to enjoy. I used Google Chrome to test Chumba Casino’s website on my iPhone 16.

Chumba Casino Mobile Get Coins Chumba Casino Trio Juice Chumba Casino Mobile

Their website mimics the functionality and layout I’d expect from a traditional mobile application. Your GC/SC balance, notifications, and menu options are visible at the top of the page. If you’re not keen on scrolling through their categories, you can also see them by opening the side menu.

Chumba has kept their platform looking nearly identical on desktop and mobile, guaranteeing a hassle-free transition between devices. I was able to play slots in portrait or landscape mode at my discretion, but you’ll need to hold your device on its side to play virtual tables or live games.

I enjoyed the same crisp graphics and instant loading speeds that characterized my experience with their desktop site.

Is the Customer Support Any Good?

I believe that Chumba’s customer support options need improvement. They don’t offer live chat or phone-based assistance for general support queries. I tried to get in touch with their team on social media, but I didn’t notice any responses coming from Facebook, Instagram, or X (Twitter).

You can send their team an email or submit a support ticket. There’s no way to speak to agents in real-time. During testing, I needed to update my phone number on file, so I decided to submit a support ticket. I scrolled to the bottom of their website and clicked “Contact Us” to get started.

I chose “Phone Verification Issues” from their request menu, entered my email address, entered my name, and followed their simple instructions to send a message. I got a response confirming that my info had been updated 24 hours later, which is a little slow for ticket replies if I’m honest.

Later on during the week, I had another question about claiming daily login rewards. I sent them an email at [email protected] with my inquiry. Somebody replied to my message two hours later, but I waited 12 hours for a follow-up email. Again, this is on the slower end of things.

Chumba Casino’s unofficial subreddit has 17k+ subscribers, making it a great place to post new threads and find answers to basic questions. Still, the moderators have no affiliation with Chumba, so this is purely a player-driven resource that exists independently of the platform.

If you’re stuck waiting for a response, Chumba’s Help Center might have what you’re looking for. Open the side menu and click “FAQs” to launch Chumba’s official Zendesk page. They dive into KYC verification, account queries, bonuses, payments, redemptions, technical issues and more.

As a quick recap, here’s a list of the customer support methods available at Chumba:

  • Email ([email protected])
  • Ticket (click “Contact Us” from footer)
  • Help Center (click “FAQs” from side menu)
  • Unofficial Chumba Casino forum (r/ChumbaCasino)

Is Chumba Casino Trustworthy?

Chumba is a trustworthy sweepstakes casino that’s owned by VGW Malta Limited, a sub-brand of Virtual Gaming Worlds (VGW). They operate in 44 U.S. states, Washington, D.C., and Canada (excluding Quebec) and were one of the first sweepstakes platforms to kickstart the industry back in 2017.

They also adhere to existing regulations surrounding fair play and security. Chumba works with a team of trusted software providers, and they test games using an RNG to deliver randomized outcomes across the board.

Lastly, they accept secure payment options like ACH and Apple Pay for purchases/redemptions.

Who Owns Chumba Casino?

Chumba Casino is owned and operated by VGW Malta Limited. Their sister sites include Global Poker (launched in 2016) and Luckyland Slots (launched in 2019). Virtual Gaming Worlds has a proven track record with just under a decade of experience producing some of the industry’s most popular games and casinos.

While they don’t require a gambling license to operate Chumba, VGW does have a license from the Malta Gaming Authority (MGA), dated 14 August, 2017. Their address is listed as Trident Park, Notabile Gardens, No. 6, Level 3, Central Business District, Mdina Road, Zone 2 Birkirkara, CBD2010, Malta.

Chumba’s license isn’t a necessity, but it shows their openness and transparency nonetheless.

What Do the Reviews Say?

Chumba Casino has claimed and verified their TrustPilot page, where they feature a 4.1 out of 5 star TrustScore based on 8,335 reviews. 66% of players gave Chumba five out of five stars, but 21% left a one-star rating. Unfortunately, Chumba has only replied to 3 of 687 negative reviews.

Satisfied players appreciate their high-quality games, social media contests, and customer care. Disgruntled users primarily accuse Chumba of hosting rigged titles. I’d like to see Chumba engage with their players more here. It’s not a good look to just ignore feedback, in my opinion.

Are There Any Responsible Gaming Resources?

Chumba Casino offers industry-standard responsible gaming resources, and they give players the option to set limits independently, without contacting support. Open the side menu, tap “Responsible Social Gameplay” and choose “Activity Reminder” to set up automatic reminders every 15, 30, 45, or 60 minutes.

Choose “Gameplay Limits” to set GC purchase limits on a daily, weekly, or monthly basis. Open “Access Restrictions” to take a break or self-exclude your account. You can enjoy a short break from the action for one day, three days, seven days, 14 days, or 30 days.

Self-exclusions last for a minimum of six months, but you can request them for up to one year, three years, five years, or indefinitely. Chumba takes the labor of speaking with support out of the equation for players that want to prioritize their financial safety.

Their Responsible Social Gameplay policy discusses how to use their tools, lists tips for safer entertainment, and offers a self-assessment from Mind Diagnostics. They encourage players to get in touch with Gaming Addicts Anonymous (GAA), the Financial Counseling Association of America (FCAA), or the National Foundation for Credit Counseling (NFCC) for additional help.

What’s the Difference Between Chumba Casino and a Real Money Casino?

Chumba Casino is a sweepstakes casino that doesn’t offer real money gambling. You can play their games for free using Gold Coins and Sweeps Coins. It’s possible to claim free coins using various promotions. Players can buy GC using real money, but GC isn’t redeemable for prizes.

It’s not possible to buy Sweeps Coins outright – they’re given out as a bonus exclusively. Any SC that you win through games is redeemable for cash or gift card prizes.

Even though Chumba pays real money prizes in the form of sweepstakes winnings, they’re not legally viewed as a gambling platform. Their unique gaming structure allows them to operate in 44 U.S. states, Washington D.C., and most of Canada excluding Quebec.

How Does Chumba Casino Compare to the Competition?

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star-rating
4.1/ 5
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Welcome Bonus 2,000,000 FREE GC + 2 FREE SC 7777 Gold Coins + 10 FREE Sweeps Coins Claim Your Free 650,000 GC & 1,400 FC 1.5M WOW Coins + 35 Free Sweepstake Coins for $9.99
Payment Methods
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4+ Methods
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Minimum Purchase $1 $1.98 $0.99 $ 1.99
Minimum Redemption 100 SC $50 100 SC 25 SC
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How We Rate Sweepstakes Casinos

Our team relies on first-hand research to evaluate sweepstakes casinos from the ground-up. We register new accounts, play games, and test various features over the course of seven days. We record each casino’s strengths, discuss our professional opinions and document the downsides.

For each review, we dedicate at least two hours of research towards the following five areas:

  • Bonuses & Promotions: Starting with a casino’s no-deposit offer, we claim each bonus that’s available. We follow casinos on social media to check for giveaways, play games to participate in tournaments, and base our ratings on their comparative generosity. We document the steps required to claim each promo and show you how to do the same.
  • Games: We play at least twenty slots, table games, and specialties from a wide range of software providers at each casino we review. We’re equally happy to explore platforms that specialize in a certain area, such as poker or sports. We also like to see unique specialties, popular slots, virtual tables and live dealer games. Our ratings are based on quality and diversity.
  • Payment Options: We go through the purchase and redemption process at each casino we review. This involves buying coins, getting KYC-verified, and redeeming cash prizes. We document each casino’s payment options, prioritizing sites that accept e-wallets like PayPal and Skrill. We also love to see beginner-friendly purchase and redemption limits.
  • User Experience: Our team analyzes how a casino feels to use on desktop and mobile. If we can’t find a downloadable app for iOS/Android, we turn our attention to their mobile website. Our ratings focus on aesthetics, usability and loading speeds. We prioritize sites that feature beginner-friendly menus, detailed filters and appropriately sized mobile titles.
  • Customer Support: We get in touch with real support agents using any contact method we’re able to find. Although we like to see platforms that host 24/7 chat or phone service, we don’t stop here. We also send emails, tickets, and social media messages. Our team documents response times across the board, and our ratings account for their efficiency.

Why Trust SweepsChaser?

At SweepsChaser, we help our readers navigate the sweepstakes industry and choose an appropriate platform for their needs. We produce authentic casino and sportsbook reviews on the back of first-hand research and decades of hard-won expertise.

Our team has spent countless years in and around the industry. In other words, we know exactly what to look for (and what to avoid) while reviewing any platform. We love to praise casinos that offer a premium experience, but we never sugarcoat our criticisms for the sake of convenience.

Our reputation is built on calling it like we see it. Most importantly, we’ll never endorse a platform that we wouldn’t use ourselves.

Would I Recommend Chumba Casino?

I’d recommend Chumba Casino for players that desire a time-tested experience and a good variety of games. As one of the first casinos to truly popularize sweepstakes gaming, they prove that it’s hard to top the original.

Chumba crams an impressive amount of diversity into just 249 total titles from Virtual Gaming Worlds, Playtech, Reelplay, and G Games. Slots, jackpots, bingo, Slingo, instant-win games, scratch cards, keno, blackjack, roulette, craps, and live dealer games are just a flavor of what’s on offer.

The software is very designed across the board, with smart organization and a modern platform that is nevertheless very easy for beginners. There are plenty of ongoing GC and SC promos, with no need to pay for coins if you prefer not to.

That said, Chumba isn’t perfect. The total number of games is on the small side, and the range of live games and table games could be improved. You won’t find classics from the likes of Pragmatic Play either, thanks to the in-house software providers.

Finally, I’d like to see live chat support added. They could also lower their 100 SC minimum for cash prizes.

Overall though, I continue to be impressed with Chumba Casino, almost ten years after it first launched. If you’re looking for games you’ve never played before and a platform that is usable across the board, Chumba is a great fit.

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Joseph Fallon Sweepstakes Content Specialist
2,000,000 FREE GC + 2 FREE SC

Chumba Casino FAQ

Is Chumba Casino legit?

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Chumba Casino is a legit sweepstakes casino that first opened in 2017 under the direction of Virtual Gaming Worlds. They operate legally in 44 U.S. states, Washington, D.C. and Canada.

Does Chumba Casino pay real money?

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Although Chumba pays real cash in the form of sweepstakes winnings, they’re not a real money casino. You have to play games with Sweeps Coins, which you can later redeem for real prizes.

Where is Chumba Casino legal to use?

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Chumba Casino is legal to use in 44 U.S. states, the District of Columbia, and most of Canada. They don’t accept users from Connecticut, Idaho, Michigan, Montana, Nevada, Washington, or Quebec.

What is the no-deposit bonus at Chumba Casino?

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Chumba Casino gives new players a starting bonus of 2 million GC and 2 free SC after they sign up, verify their email, and confirm their mobile phone number.

Is there a bonus code for Chumba Casino?

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Chumba Casino doesn’t require players to enter bonus codes prior to claiming promotions.

Does Chumba Casino have a downloadable app?

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Chumba has a downloadable app called Chumba Lite for iOS/Android, but it doesn’t support sweepstakes gameplay. If you want to access the real thing, you have to use the mobile site.

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Joseph Fallon

Sweepstakes Content Specialist 35 Articles

Joe lives and breathes all things casino, poker, and sports betting. Once he started working professionally in the world of iGaming, he knew he’d found the perfect match. As an expert in the field, he prioritizes personality and originality in his writing before all else.

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